Privacy Policy
This legal page is a comprehensive esports platform template for a global tournament hub. It covers user accounts, tournament participation, organizer duties, competitive integrity, payments, refunds, prize eligibility, community behavior, data usage, moderation, dispute handling, and platform safety. By using this platform, each user agrees to provide accurate information, keep login credentials secure, follow all published tournament rules, respect admins, organizers, opponents, sponsors, spectators, and staff, and avoid conduct that could damage competitive fairness or platform trust. Users must not cheat, exploit bugs, use unauthorized software, impersonate others, submit false evidence, abuse payment systems, manipulate match results, share accounts in restricted events, harass other users, threaten players, publish private information, or attempt to disrupt infrastructure through spam, denial-of-service activity, scraping, brute force attacks, or automated abuse.
Organizers must publish clear rules, format details, eligibility criteria, schedule information, prize descriptions, check-in requirements, map pools, scoring systems, region restrictions, platform requirements, anti-cheat expectations, dispute deadlines, and payout conditions before accepting registrations wherever practical. Organizers must manage participants fairly, avoid conflicts of interest, protect user data, communicate schedule changes promptly, and comply with applicable laws, publisher rules, payment rules, and platform policies. The platform may remove, suspend, demote, or restrict tournaments that create legal risk, fraud risk, user harm, abusive behavior, inaccurate prize claims, misleading advertisements, or repeated disputes.
Players and teams are responsible for ensuring they are eligible to compete. Eligibility may depend on age, country, residency, rank, platform, game account status, sanctions, tournament-specific restrictions, team roster rules, sponsor rules, and publisher limitations. Some tournaments may require identity verification, tax information, phone verification, payment verification, anti-cheat logs, screenshots, video recordings, match IDs, replay files, or other proof. Failure to provide requested verification may result in disqualification, account limits, delayed payouts, or forfeiture where permitted by rules and law.
Competitive integrity is a core requirement. Prohibited conduct includes hacking, scripting, macros where disallowed, wallhacks, aimbots, radar tools, recoil manipulation, stream sniping, ghosting, collusion, win trading, match fixing, smurfing where restricted, boosting, account renting, use of ineligible substitutes, intentional disconnect abuse, lobby manipulation, bracket manipulation, false score reporting, forged screenshots, and attempts to bribe players or organizers. The platform and organizers may evaluate reports using match data, screenshots, videos, chat logs, organizer records, device or account signals, payment records, IP and session logs, and other available evidence.
Payments, entry fees, wallet credits, refunds, chargebacks, and prize payouts may be processed by third-party providers or manual payment methods. Users must provide accurate payment details and must not use stolen cards, unauthorized accounts, fake receipts, reversed transfers, duplicate claims, or fraudulent chargebacks. Refund eligibility depends on tournament status, organizer rules, payment provider rules, fraud checks, and applicable law. Entry fees may become non-refundable after registration approval, bracket generation, check-in deadline, match scheduling, or tournament start. If a tournament is cancelled, the platform may issue wallet credit, manual refund, provider refund, or alternative compensation according to published policy and operational feasibility.
Prize payouts may be delayed or denied where there are unresolved disputes, suspected cheating, sanctions checks, tax requirements, identity verification requirements, payment provider delays, organizer investigation, inaccurate wallet information, or legal restrictions. Users are responsible for taxes, bank fees, currency conversion fees, and compliance requirements connected with receiving prizes. The platform may set minimum withdrawal amounts, payout windows, processing fees, or verification requirements.
The platform may collect and process information including name, email address, phone number, country, game IDs, usernames, team data, payment records, wallet activity, IP address, device and browser signals, tournament history, match results, uploaded evidence, chat messages, support tickets, moderation logs, and API activity. This information is used to operate tournaments, verify accounts, process payments, prevent fraud, enforce rules, provide support, improve services, comply with law, communicate updates, and support future web or mobile applications. Users should not upload unnecessary sensitive personal information.
Community behavior must remain professional and inclusive. Harassment, hate speech, threats, sexual content directed at users, exploitation of minors, doxxing, blackmail, repeated spam, extremist content, illegal activity, and abuse of reporting tools are not allowed. Admins may remove content, restrict chat, mute users, suspend accounts, ban users, cancel events, reverse results, or escalate matters to authorities where appropriate.
Disputes must be submitted within the deadline defined by tournament rules. A dispute should include match ID, opponent, screenshots, videos, score evidence, timestamps, and a clear explanation. Admin or organizer decisions may consider available evidence and may be final for operational purposes. The platform is not responsible for every organizer decision but may intervene when there is fraud, abuse, legal risk, payment risk, or serious policy violation.
This template is not legal advice. Before launching publicly, especially with real-money entry fees, prizes, minors, international users, sponsorships, or cross-border payouts, the operator should have qualified legal counsel review and adapt these terms for the relevant jurisdictions, business model, payment providers, data protection obligations, consumer protection rules, tax requirements, and game publisher policies.
Organizers must publish clear rules, format details, eligibility criteria, schedule information, prize descriptions, check-in requirements, map pools, scoring systems, region restrictions, platform requirements, anti-cheat expectations, dispute deadlines, and payout conditions before accepting registrations wherever practical. Organizers must manage participants fairly, avoid conflicts of interest, protect user data, communicate schedule changes promptly, and comply with applicable laws, publisher rules, payment rules, and platform policies. The platform may remove, suspend, demote, or restrict tournaments that create legal risk, fraud risk, user harm, abusive behavior, inaccurate prize claims, misleading advertisements, or repeated disputes.
Players and teams are responsible for ensuring they are eligible to compete. Eligibility may depend on age, country, residency, rank, platform, game account status, sanctions, tournament-specific restrictions, team roster rules, sponsor rules, and publisher limitations. Some tournaments may require identity verification, tax information, phone verification, payment verification, anti-cheat logs, screenshots, video recordings, match IDs, replay files, or other proof. Failure to provide requested verification may result in disqualification, account limits, delayed payouts, or forfeiture where permitted by rules and law.
Competitive integrity is a core requirement. Prohibited conduct includes hacking, scripting, macros where disallowed, wallhacks, aimbots, radar tools, recoil manipulation, stream sniping, ghosting, collusion, win trading, match fixing, smurfing where restricted, boosting, account renting, use of ineligible substitutes, intentional disconnect abuse, lobby manipulation, bracket manipulation, false score reporting, forged screenshots, and attempts to bribe players or organizers. The platform and organizers may evaluate reports using match data, screenshots, videos, chat logs, organizer records, device or account signals, payment records, IP and session logs, and other available evidence.
Payments, entry fees, wallet credits, refunds, chargebacks, and prize payouts may be processed by third-party providers or manual payment methods. Users must provide accurate payment details and must not use stolen cards, unauthorized accounts, fake receipts, reversed transfers, duplicate claims, or fraudulent chargebacks. Refund eligibility depends on tournament status, organizer rules, payment provider rules, fraud checks, and applicable law. Entry fees may become non-refundable after registration approval, bracket generation, check-in deadline, match scheduling, or tournament start. If a tournament is cancelled, the platform may issue wallet credit, manual refund, provider refund, or alternative compensation according to published policy and operational feasibility.
Prize payouts may be delayed or denied where there are unresolved disputes, suspected cheating, sanctions checks, tax requirements, identity verification requirements, payment provider delays, organizer investigation, inaccurate wallet information, or legal restrictions. Users are responsible for taxes, bank fees, currency conversion fees, and compliance requirements connected with receiving prizes. The platform may set minimum withdrawal amounts, payout windows, processing fees, or verification requirements.
The platform may collect and process information including name, email address, phone number, country, game IDs, usernames, team data, payment records, wallet activity, IP address, device and browser signals, tournament history, match results, uploaded evidence, chat messages, support tickets, moderation logs, and API activity. This information is used to operate tournaments, verify accounts, process payments, prevent fraud, enforce rules, provide support, improve services, comply with law, communicate updates, and support future web or mobile applications. Users should not upload unnecessary sensitive personal information.
Community behavior must remain professional and inclusive. Harassment, hate speech, threats, sexual content directed at users, exploitation of minors, doxxing, blackmail, repeated spam, extremist content, illegal activity, and abuse of reporting tools are not allowed. Admins may remove content, restrict chat, mute users, suspend accounts, ban users, cancel events, reverse results, or escalate matters to authorities where appropriate.
Disputes must be submitted within the deadline defined by tournament rules. A dispute should include match ID, opponent, screenshots, videos, score evidence, timestamps, and a clear explanation. Admin or organizer decisions may consider available evidence and may be final for operational purposes. The platform is not responsible for every organizer decision but may intervene when there is fraud, abuse, legal risk, payment risk, or serious policy violation.
This template is not legal advice. Before launching publicly, especially with real-money entry fees, prizes, minors, international users, sponsorships, or cross-border payouts, the operator should have qualified legal counsel review and adapt these terms for the relevant jurisdictions, business model, payment providers, data protection obligations, consumer protection rules, tax requirements, and game publisher policies.